To withdraw funds, you need to make a minimum deposit of $2. In case you have used bonuses or promo codes, an additional deposit of $10 will be required.
After making a deposit user will need to play the full amount of the deposit before they can withdraw funds. You will not be able to withdraw an amount 5 times bigger than your deposits.
Make sure you have added the Steam trade link. It should not be corrupted, and the Steam account has to be under the authenticator.
If you receive an error when trying to withdraw, it should tell you directly what the problem is. If you still need more help or information, contact our customer support.