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Error messages

Mike Wayne avatar
Written by Mike Wayne
Updated over 3 months ago

Here is a short list of what to do if you encounter any error message on the website:
1. Error, action can not be performed again - as a rule this message shows up when you try to create multiple withdrawal requests one after another. In this case, you need to wait a bit and then create another request.
2. Error, withdrawal amount is much higher than total refill amount - you may see this message if you try to withdraw the amount which is 5 times bigger than your deposited amount.

3. Error, input data is not correct - this message appears when you try to enter invalid data into any field (KYC form or card details). You need to recheck the information and enter the corrected one.

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